Merger News
Former St. Vincent Hospital Credit Union members:
CURRENT UPDATES 12/1 at 12:10 pm
Branch Hours: The St. Vincent Hospital branch is now open. All other Central One locations are also available to you.
Debit Card users: You can start using your new COFCU debit card. Card must be activated before using by calling the number on the sticker. Please destroy your SVHCU debit card.
Central One Online and Mobile banking is now available.
Refer to your member letter for instructions on how to set up your new online and mobile banking access.
Our Member Support Center is available 7:00am to 6:00pm, Monday-Friday at 800-527-1017.
Frequently Asked Questions
Why is St. Vincent Hospital Credit Union pursuing a merger with Central One Federal Credit Union?
The primary reason for our merger is to enhance the services, benefits, and convenience to members of both credit unions and the communities we serve. Our goal is to bring members the best value from their credit union while ensuring we continue to grow and thrive. Partnering with another established credit union will significantly increase operating efficiencies so we will have the resources to deliver much more to SVHCU members along with the same personalized service we always provide.
The primary reason for our merger is to enhance the services, benefits, and convenience to members of both credit unions and the communities we serve. Our goal is to bring members the best value from their credit union while ensuring we continue to grow and thrive. Partnering with another established credit union will significantly increase operating efficiencies so we will have the resources to deliver much more to SVHCU members along with the same personalized service we always provide.
Who is Central One Federal Credit Union?
Central One is a not-for-profit, cooperative financial institution serving Massachusetts residents since 1952. Founded as an occupational-based credit union for the New England Electric System employees, Central One has grown into one of the largest federal credit unions in Central Massachusetts. Its recent field of membership expansion includes anyone who lives, works, worships, volunteers, attends school, or owns a business in all of Worcester County and parts of Middlesex and Norfolk counties.
Central One is a not-for-profit, cooperative financial institution serving Massachusetts residents since 1952. Founded as an occupational-based credit union for the New England Electric System employees, Central One has grown into one of the largest federal credit unions in Central Massachusetts. Its recent field of membership expansion includes anyone who lives, works, worships, volunteers, attends school, or owns a business in all of Worcester County and parts of Middlesex and Norfolk counties.
The Central One team takes great pride in providing World Class Service to their members. For more information on products and services, please visit the Central One website at https://www.centralfcu.com.
How will members benefit?
A merger will provide the resources to better serve your financial needs through added branches and ATMs, well-developed online and mobile technologies, new products and services, and highly competitive rates. While nothing will change until member approval is received and the actual conversion takes place, this partnership will mean we can better anticipate and meet all your financial needs.
A merger will provide the resources to better serve your financial needs through added branches and ATMs, well-developed online and mobile technologies, new products and services, and highly competitive rates. While nothing will change until member approval is received and the actual conversion takes place, this partnership will mean we can better anticipate and meet all your financial needs.
Will the merger affect membership eligibility?
No. Family members of an existing SVHCU member will continue to be eligible for membership. All joint owners are asked to become a member of Central One FCU.
No. Family members of an existing SVHCU member will continue to be eligible for membership. All joint owners are asked to become a member of Central One FCU.
Will my accounts continue to be insured?
Your accounts will continue to be insured through the National Credit Union Share Insurance Fund, backed by the full faith and credit of the U.S. Government, and managed by the National Credit Union Administration (NCUA).
Your accounts will continue to be insured through the National Credit Union Share Insurance Fund, backed by the full faith and credit of the U.S. Government, and managed by the National Credit Union Administration (NCUA).
Will the credit union located at St. Vincent Hospital remain open?
Yes, the credit union will remain open, and you will continue to receive the same personalized service you do today. Currently, this location cannot accept transaction(s) for a Central One FCU account.
Yes, the credit union will remain open, and you will continue to receive the same personalized service you do today. Currently, this location cannot accept transaction(s) for a Central One FCU account.
What is the merger process and timeline?
Our regulators, the National Credit Union Administration (NCUA) and MA Division of Banks, have approved our merger plans. St. Vincent Hospital Credit Union members have approved the merger. The credit union merger effective date was July 1, 2021, St. Vincent Hospital Credit Union is now a division of Central One Federal Credit Union. The transfer of SVHCU accounts will take place on November 30, 2021.
Our regulators, the National Credit Union Administration (NCUA) and MA Division of Banks, have approved our merger plans. St. Vincent Hospital Credit Union members have approved the merger. The credit union merger effective date was July 1, 2021, St. Vincent Hospital Credit Union is now a division of Central One Federal Credit Union. The transfer of SVHCU accounts will take place on November 30, 2021.
What about ATMs?
You will continue to use ATMs as you do today. The ATM’s have been updated and placed in the same convenient locations.
You will continue to use ATMs as you do today. The ATM’s have been updated and placed in the same convenient locations.
Will the terms of SVHCU accounts change?
The accounts will not change until the conversion to Central One FCU on December 1, 2021. The Conversion Guide will provide the change of terms for SVHCU account(s) to the new COFCU account(s).
The accounts will not change until the conversion to Central One FCU on December 1, 2021. The Conversion Guide will provide the change of terms for SVHCU account(s) to the new COFCU account(s).
When will I receive information about my accounts?
You will receive a Conversion Guide along with new disclosures by November 1, 2021, which lists the Change of Terms of the SVHCU account(s) to the COFCU account(s).
You will receive a Conversion Guide along with new disclosures by November 1, 2021, which lists the Change of Terms of the SVHCU account(s) to the COFCU account(s).
How will the merger affect my current certificate of deposits and loan rates?
All certificate of deposits and loan rates will remain in effect as described in your account and loan agreements.
All certificate of deposits and loan rates will remain in effect as described in your account and loan agreements.
Will my account number change?
Your account number(s) will be converted to Central One FCU account number(s) and you will be notified of the changes.
Your account number(s) will be converted to Central One FCU account number(s) and you will be notified of the changes.
Will SVHCU routing number change?
Yes. On Dec 1, 2021, the new routing number will be 211387169.
Yes. On Dec 1, 2021, the new routing number will be 211387169.
Will my debit card still work?
Yes. Your SVHCU debit card will continue to work up to November 30, 2021. Do not destroy your SVHCU debit card until after December 1, 2021. The Conversion Guide will provide a timeline and information specific to your debit card.
Yes. Your SVHCU debit card will continue to work up to November 30, 2021. Do not destroy your SVHCU debit card until after December 1, 2021. The Conversion Guide will provide a timeline and information specific to your debit card.
Will my online banking change?
At this time, you will continue to use the same login credentials to access your online banking via http://svhcreditunion.org/ until further notice.
At this time, you will continue to use the same login credentials to access your online banking via http://svhcreditunion.org/ until further notice.
What about my recurring transactions?
Direct Deposits, ACH, payments, checks, and recurring debit card transactions will continue to process as they do now.
Direct Deposits, ACH, payments, checks, and recurring debit card transactions will continue to process as they do now.
What about my payroll from Tenet?
For St. Vincent Hospital employees, a letter was mailed by Tenet with instructions on changing your payroll to Direct Deposit. We ask that you confirm that your current payroll is set up as Direct Deposit ACH. If your payroll indicates as “OTHER CU”, please make the change so there will be no interruption in receiving your pay. Sign in to eTenet using Google Chrome to make the change.
Will I have to change my checks?
You will continue to use your St. Vincent Hospital Credit Union checks up to November 30, 2021.
You will continue to use your St. Vincent Hospital Credit Union checks up to November 30, 2021.
Who will be the Chief Executive Officer of the credit union?
The President/CEO of the merged credit union is David A. L’Ecuyer.
The President/CEO of the merged credit union is David A. L’Ecuyer.