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Card Control by Central One

FAQ’s

Take Control of Your Card Security with Card Control

Stay one step ahead of fraud with the Central One Card Control App, your personal tool for real-time card protection. With Card Control, you decide when, where, and how your Central One debit or credit card is used, all from the convenience of your smartphone.

Why Choose Card Control?

  • Instant Control: Turn your card on or off anytime.
  • Custom Settings: Set spending limits, block transactions, and receive real-time alerts.
  • Peace of Mind: Protect yourself and your Credit Union from unauthorized activity.

Getting Started is Easy!

Download the Card Control App today and take control of your card security, anytime, anywhere.

  • Card Control is a free mobile app that helps Central One members protect their debit and credit cards from unauthorized transactions. It gives you real-time control over when, where, and how your cards are used—right from your smartphone.

  • Card Control lets you set custom controls and alerts on your Central One debit or credit cards. You can block certain types of transactions, set spending limits, and receive instant notifications for card activity, adding an extra layer of security.

  • Yes. CardControl uses advanced security measures, including username/password or fingerprint authentication. The app is regularly tested by independent security experts to ensure maximum protection.

  • Enrollment is easy:

    Download the CardControl app from the App Store℠ or Google Play™.
    Register your mobile service to create a User ID and Password.
    Add your Central One debit and/or credit cards to the app.

  • No. You can use Card Control even if you are not enrolled in Central One FCU online or mobile banking.

  • Card Control works on:
    Android OS 4.0 or higher
    iOS 7.1 or higher
    Ensure you have at least 64KB of free memory.

  • No. Card Control is free for Central One members. Your wireless carrier may charge standard data or message fees for alerts.

  • You can:

    Block online purchases, international transactions, and ATM withdrawals
    Set spending limits
    Enable or disable your cards instantly
    Enroll in Visa Checkout and Visa Travel Notification Service (VTNS)

  • Joint owners can set controls on their own cards. Authorized users cannot set controls in Card Control.

  • Yes. You can add multiple cards and assign nicknames for easy identification. Swipe between cards on the app’s main screen.

  • You can receive real-time alerts via text, email, or push notifications when specific activity occurs. This helps you quickly detect unauthorized transactions and disable your card if needed.

    Push alerts require Android OS 3.0+ or iPhone OS 6.0+.

  • Call Central One Federal Credit Union immediately at 800-527-1017 if you suspect fraud or your card is lost.