Assistant Branch Manager
Gail Frey
NMLS: 812042
Address
123 Summer Street
First Floor, Atrium Level South
Worcester, MA 01608
ATM locations
1st floor outside of branch
3rd floor across from the North hospital entrance-cash only dispensing ATM
Phone
Branch Hours
| Day | Branch hours |
|---|---|
| Monday | 7:00am to 3:00pm |
| Tuesday | 7:00am to 3:00pm |
| Wednesday | 7:00am to 3:00pm |
| Thursday | 7:00am to 3:00pm |
| Friday | 7:00am to 3:00pm |
| Saturday | Closed |
| Sunday | Closed |
Branch features
ATM
Available 24/7
Instant Issue
Get your replacement debit or credit card on the spot.
Official Bank Check
Guaranteed payment that cannot bounce.
Notary Public and Medallion Stamp Signature Guarantee
Contact the branch in advance to make sure someone is available to help you.
Coin Machines
Coin Machines are available in the following branches: Auburn, Northborough, and Shrewsbury. Please note: Coins, rolled or loose, are not accepted at the drive-up window. Fee is assessed based on total coin counted. There is no fee for Central One Premium Checking Account holders. Fee for Central One members is 3%. Fee for non-members is 10%. Total coin counted and fee amount is reflected on receipt.
Gayle Frey at the St Vincent hospital branch of central one in Worcester Mass. was outstanding. Procedure for application was made simple by Gayle. She kept me informed through every step of the process. I am sure that would not have happened If I went to another institution. I would recommend Central one Credit union to anyone
CO-OP Shared Branch Hours
Guest members can use this branch during the following hours:
Monday – Friday 9 am – 3 pm.
Shared Branch transactions must be conducted inside of the branch.
New ID Verification for Shared Branch Transactions – Effective May 1, 2025
To enhance security, all Central One members visiting a CO-OP Shared Branch—and non-members visiting a Central One branch—will be required to complete ID verification through a new platform before certain transactions. Shared Branch transactions must be conducted inside of the branch
We're here to help!
Ask us how we can assist you on your financial journey.
Holiday Schedule
| Monday, January 19, 2026 | Martin Luther King, Jr. Day |
| Monday, February 16, 2026 | Presidents' Day |
| Monday, May 25, 2026 | Memorial Day |
| Friday, June 19, 2026 | Juneteenth National Independence Day |
| Saturday, July 4, 2026 | Independence Day |
| Monday, September 7, 2026 | Labor Day |
| Monday, October 12, 2026 | Columbus Day/Indigenous Peoples Day |
| Wednesday, November 11, 2026 | Veterans Day |
| Thursday, November 26, 2026 | Thanksgiving Day |
| Friday, December 25, 2026 | Christmas Day |
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Ice Cream Day Dates
Check back for 2026 dates and times
Food Truck Dates
Check back for the 2026 dates and times
Adjustable Rate Mortgages
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The 15/5 Adjustable Rate Mortgage offers a fixed APR of for the first 15 years then adjusts to a new rate every 5 years.
Term: Available for terms up to 40 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies, or we will not be able to process your application. Payments do not include taxes and insurance.Â
-
The 15/5 Adjustable Rate Mortgage offers a fixed APR of for the first 15 years then adjusts to a new rate every 5 years.
Term: Available for terms up to 40 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application. Payments do not include taxes and insurance.Â
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The 10/5 Adjustable Rate Mortgage offers a fixed APR of for the first 10 years then adjusts to a new rate every 5 years.
Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application. Payments do not include taxes and insurance.Â
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The 10/5 Adjustable Rate Mortgage offers a fixed APR of for the first 10 years then adjusts to a new rate every 5 years.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30-year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies, or we will not be able to process your application.
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The 5/1 Adjustable Rate Mortgage offers a fixed APR of for the first 5 years then adjusts to a new rate every 1 year.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30-year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application.
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-
The 5/1 Adjustable Rate Mortgage offers a fixed APR of for the first 5 years then adjusts to a new rate every 1 year.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies, or we will not be able to process your application.
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The 3/3 Adjustable Rate Mortgage offers a fixed APR of for the first 3 years then adjusts to a new rate every 3 years.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application.
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-
The 3/3 Adjustable Rate Mortgage offers a fixed APR of for the first 3 years then adjusts to a new rate every 3 years.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application.
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The 1/1 Adjustable Rate Mortgage offers a fixed APR of for the first 1 year then adjusts to a new rate every 1 year.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30-year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application.
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-
The 1/1 Adjustable Rate Mortgage offers a fixed APR of for the first 1 year then adjusts to a new rate every 1 year.
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Term: Available for terms up to 30 years.
Rate caps: 2% per adjustment and 5% over the initial rate for the life of the loan.
Benefits: Central One’s ARMs often have lower down payment requirements, lower initial monthly payments and lower initial APRs than a 30 year fixed rate.
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Calculate your monthly payment using the ARM Mortgage Calculator
Prior to applying, please make sure your credit is not frozen by the credit reporting agencies or we will not be able to process your application.
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Order Checks for your Home Equity Line of Credit (HELOC)
You can order checks through this link Order Checks or by calling 800-355-8123. You will need to input your account number and the Central One routing number (211387169). As a security precaution, you will not be able to change the address on the checks and all orders will be sent to the address of record on the account.
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