Mobile Deposit Service Agreement

 
 
714 Main Street
Shrewsbury, MA 01545

 PH: 800-527-1017

    www.centralfcu.com


This Mobile Deposit Service Agreement, ("Agreement") is the con- tract which covers your and our rights and responsibilities concerning the Mobile Deposit Service (“Service”) offered to you by Central One Federal ("Credit Union"). By using the Mobile Deposit Service or clicking the electronic signature "Consent" on the Mobile Deposit enrollment or application page shown on your mobile device, you and any joint owners or authorized users, jointly and severally, agree to the terms and conditions in this Agreement, and any amendments. You agree that when you use the Mobile Deposit service, you will remain subject to the terms and conditions of all your existing agreements with us including the Member Service Agreement and Electronic Funds Transfer Agreement. The Service is subject to the following terms and conditions and to the instruc- tions, rules and terms provided to you via a link within the service and incorporated by reference herein.

  1. Mobile Deposit Service

    The Mobile Deposit service allows you to make deposits to your ac- counts using compatible and supported mobile phones and/or other compatible and supported Mobile Devices.

    1. Mobile Deposit Capture Process

      If we approve the Mobile Deposit Service for you, you must use username and password to access your accounts. You may pho- tograph an image of checks with your mobile device creating an electronic image and you may transmit the electronic image that the Credit Union will deposit to your account. The Credit Union may, in its discretion, convert items meeting the Credit Union's re- quired standards into substitute checks to facilitate the deposit and collection of such items. You agree that the manner in which checks are cleared or presented for payment shall be determined by Credit Union, in its sole discretion. We reserve the right to select the clearing agents through which we clear checks.

    2. Funds Availability

      For purposes of determining when deposited funds will be available, Mobile Deposits are not processed immediately. Once a Mobile De- posit has been posted to your account, it will be visible in your trans- action history. Funds may be made available within one (1) Federal Business Day, however, longer holds may apply based on length of membership, account type, check negotiability and account status. There may be additional holds on deposited items as set forth in the Credit Union's Funds Availability disclosure, as amended from time to time, which is incorporated herein by reference. You agree that the imaging and transmitting of checks alone does not constitute re- ceipt by the Credit Union. Also, acknowledgment of receipt or deliv- ery does not constitute an acknowledgment by the Credit Union that the transmission of a check or items does not contain errors or that funds will be available. Checks deposited though Mobile Deposit are not received by the Credit Union until we have acknowledged receipt and provided credit to your account.

    3. Deposit Limitations

      We will establish a deposit limit for your account based on a variety of factors. We will notify you of your limit and any changes from time to time.

    4. Deposit Acceptance

      You agree that the Credit Union may at any time, in its sole discre- tion, refuse to accept deposits of checks from you via a Mobile De- posit session. In the event that the Service is interrupted or is oth- erwise unavailable, you may deposit checks in person at a Credit Union branch or via night drop or mail or other contractually ac- ceptable method.

  2. Your Responsibilities

    1. Member Account

      You must designate a Credit Union savings or checking account as the settlement account to be used for the purposes of settling,

      transactions requested in connection with the Service. We will pro- vide you with details of each specific transaction. You will be respon- sible for reviewing and balancing of any settlement account.

    2. Responsibility for Imaging

      You are solely responsible for imaging deposit items, accessing the service from the Credit Union and for maintaining your mobile de- vice. You will be responsible for the payment of all telecommunica- tions expenses associated with the service. The Credit Union shall not be responsible for providing or servicing any scanning equip- ment or mobile device for you.

    3. Deposit Requirements

      You agree that you will only use the Service to deposit checks drawn on financial institutions within the United States. For checks not fall- ing within this requirement you must deposit those checks in person, using a night drop facility or by U.S. Mail and complete and sign a Foreign Check Collection Disclosure Form. You agree that each check you deposit through the Service will meet the image quality standards directed in the application.

      For all mobile check deposits, you must endorse the original paper check with your name and providing: “FOR MOBILE DEPOSIT AT CENTRAL ONE FEDERAL CREDIT UNION.” If you fail to provide this endorsement, we may refuse the deposit and return it to you and you agree to indemnify the Credit Union from any liability or loss to the Credit Union arising from the payment of the original paper check without such required endorsement. Eligible endorse- ments must include your signature.

      If there is a checkbox and “For Mobile Deposit” language pre- printed on the back of the check, you may check that box, but you must also write “FOR MOBILE DEPOSIT AT CENTRAL ONE FEDERAL CREDIT UNION.” Any loss we incur from a delay or pro- cessing error resulting from an irregular endorsement or other markings by you will be your responsibility. If the check is payable to you or another owner on the account you have with us, the payee listed on the check must endorse it. If the check is made payable to you and another owner on the account, both of you must endorse the check.

    4. Check Retention & Destruction

      You agree that all checks belong to you and not to the Credit Union and that those items shall be handled in accordance with this Agree- ment and your Member Service Agreement. After our receipt of a deposit transmission we will acknowledge by electronic means our receipt of such transmission. Your electronic transmission is subject to proof and verification. You will retain the original of all imaged checks that have been deposited via Mobile Deposit for a reasonable period of time in order to verify settlement and credit or to balance periodic statements, but in no case beyond ninety (90) days from the date processed. It is your responsibility to properly destroy and dis- pose of such original checks after such time. During the period that you maintain any original checks, you understand and agree that you must use a high degree of care to protect these original checks against security risks. These risks include, without limitation:

      • theft or reproduction of the original checks (including by employ- ees) for purposes of presentment for deposit of these original checks (i.e., after the original checks have already been pre- sented for deposit via the Service) and

      • unauthorized use of information derived from the original checks. When you dispose of any original checks, you understand and agree that you must use a high degree of care when selecting and implementing disposal procedures to ensure that the original checks are not accessed by unauthorized persons during the dis- posal process and, once destroyed, the original checks are no longer readable or capable of being reconstructed.

    5. Deposit Prohibitions

      You agree not to deposit, or attempt to deposit, or allow others, either directly or indirectly, to deposit, or attempt to deposit, by any means:

      • Any substitute check, the original of which has already been pre- sented for deposit via the Service;

      • Any image of a check that has already been deposited either as an original or as a substitute check;

      • Any original check, the substitute check of which has already been presented for deposit via Mobile Deposit;

      • Any check made payable (individually or jointly) to someone who is not an owner on your account;

      • Any post-dated or stale-dated check;

      • Traveler’s checks, or gift checks;

      • Foreign checks or checks drawn on a bank outside the U.S.

      • Checks containing an alteration on the front of the check or item, or which you know or suspect, or should know or suspect, are fraudulent or otherwise not authorized by the owner of the ac- count on which the check is drawn; and

      • State warrants or other instruments that are not checks;

      If you, or any third party, makes, or attempts to make, a deposit in violation of this Subsection you agree to defend, indemnify, and hold Credit Union and its agents harmless from and against all lia- bility, damage and loss arising out of any claims, suits, or demands brought by third parties with respect to any such substitute check or original check. You agree that the aggregate amount of any items which are deposited more than once will be debited from your account, and to the extent funds in your account are insufficient to cover such amount, any balance shall be debited by Credit Union from any other deposit accounts with Credit Union in its sole dis- cretion. You further acknowledge that you and not the Credit Union is responsible for the processing and handling of any original items which are imaged and deposited utilizing the Service and you as- sume all liability to the drawer of any item imaged using the service or liability arising from the Credit Union's printing of any substitute check from those images.

    6. Financial Responsibility

      You understand that you remain, solely and exclusively responsi- ble for any and all financial risks, including, without limitation, insuf- ficient funds associated with accessing the Service. The Credit Un- ion shall not be liable in any manner for such risk unless the Credit Union fails to follow the procedures described in materials for use of the service. You assume exclusive responsibility for the conse- quences of any instructions you give to the Credit Union, for your failures to access the Service properly in a manner prescribed by the Credit Union, and for your failure to supply accurate input infor- mation, including, without limitation, any information contained in an application.

    7. Account Reconciliation

      You will verify and reconcile any out-of-balance condition, and promptly notify the Credit Union of any errors within the time peri- ods established in the Member Service Agreement after receipt of your account statement. If notified within such period, the Credit Union shall correct and resubmit all erroneous files, reports, and other data at the Credit Union's then standard charges, or at no charge, if the erroneous report or other data directly resulted from the Credit Union's error.

    8. Your Representations and Warranties

      You represent and warrant:

      1. That you will comply with all federal and state laws, and rules and regulations applicable to deposit and check transactions, including those of the National Automated Clearing House for ACH transactions;

      2. That all checks deposited through the Service are made payable to you;

      3. That all signatures on each check are authentic and authorized; and

      4. That each check has not been altered.

      In the event you breach any of these representations or warranties, you agree to defend, indemnify and hold the Credit Union and its agents harmless from and against all liability, damages and loss arising out of any claims, suits or demands brought by third parties with respect to any such breach. You further authorize the Credit Union to charge its account for the amount of any such demand, claim or suit that constitutes a breach of warranty claim under the provisions of the Uniform Commercial Code.

  3. The Credit Union's Obligations

    1. Financial Data

      We will review and process your electronic file through a batch pro- cessing at one time per day. The Credit Union agrees to transmit all the financial data under its control required to utilize the service selected by you and to act on appropriate instructions received from you in connection with such service. The Credit Union shall exercise due care in seeking both to preserve the confidentiality of the user number, password, test key, or other code or identifier and to prevent the use of the service by unauthorized persons (and in this connection it is understood and agreed that implementation by the Credit Union of its normal procedures for maintaining the con- fidentiality of information relating to its members, and where prac- ticable the obtaining by the Credit Union from any third parties en- gaged in the installation, maintenance and operation of the system of similar undertakings, shall constitute fulfillment of its obligation to exercise due care) but shall not otherwise be under any liability or have any responsibility of any kind for any loss incurred or dam- age suffered by you by reason or in consequence of any unauthor- ized person gaining access to or otherwise making use of the ser- vice. You assume full responsibility for the consequences of any misuse or unauthorized use of or access to the Service.

    2. Service Availability

      You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communi- cation systems used in communicating your instructions and re- quests to the Credit Union. We will not be liable or have any re- sponsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communica- tion systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the con- trol of the Credit Union.

    3. Exception Items

      When we review and process your electronic file, we may reject any electronic image that we determine to be ineligible for the ser- vice ("Exception Item") including, without limitation, electronic im- ages of items drawn on banks located outside the United States, items drawn on U.S. Banks in foreign currency, electronic images that are illegible (due to poor image quality or otherwise), electronic images of items previously processed, electronic images previ- ously converted to substitute checks, and electronic images with unreadable MICR information. We will notify you of any Exception Items. You agree that if you wish to attempt to deposit any Excep- tion Item to any of your accounts with Credit Union, you will only do so by depositing the original item on which the Exception Item is based. You acknowledge and agree that even if you do not initially identify an electronic image as an Exception Item, the substitute check created by the Credit Union there from may nevertheless be returned to the Credit Union because, among other reasons, the electronic image is deemed illegible by a paying bank. The Credit Union's failure to identify an Exception Item shall not preclude or limit your obligations to the Credit Union.

    4. Account Information

      We will provide you with daily transaction history via the Internet and the Online Banking service detailing items processed, return items, and deposit adjustments.

  4. Fees and Charges

    Currently there is no monthly service charge for the Mobile Deposit Service. You agree to pay all fees and charges for deposit account services as set forth on “Our Rates and Service Charges.” All fees and charges are subject to change by the Credit Union upon thirty

    (30) days written notice to Member.

  5. Disclaimer of Warranties

    YOU ACKNOWLEDGE THAT THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE CREDIT UNION IS NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS IN OR TO ANY INFORMATION RESULTING FROM YOUR USE OF THE SERVICE. THE CREDIT UNION MAKES NO AND EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICE INCLUDING THE WARRANTY OF TITLE AND THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE CREDIT UNION DISCLAIMS ANY WARRANTIES REGARDING THE OPERATION, PERFORMANCE OR FUNCTIONALITY OF THE SERVICE (INCLUDING, WITHOUT LIMITATION, THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE). YOU FURTHER ACKNOWLEDGE THAT THERE ARE CERTAIN SECURITY, CORRUPTION, TRANSMISSION ERROR AND ACCESS AVAILABILITY RISKS ASSOCIATED WITH USING OPEN NETWORKS SUCH AS THE INTERNET AND/OR TELECOMMUNICATION LINES OR CIRCUITS. YOU ASSUME ALL RISKS RELATING TO THE FOREGOING.

  6. The Credit Union's Liabilities for Mobile Deposit

    1. Direct Damages

      THE CREDIT UNION'S LIABILITY SHALL BE LIMITED TO DIRECT DAMAGES SUSTAINED BY MEMBER AND ONLY TO THE EXTENT SUCH DAMAGES ARE A DIRECT RESULT OF THE CREDIT UNION'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; PROVIDED THAT THE MAXIMUM AGGREGATE LIABILITY OF THE CREDIT UNION RESULTING FROM ANY SUCH CLAIMS SHALL NOT EXCEED ONE HUNDRED DOLLARS. IN NO EVENT SHALL THE CREDIT UNION BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND INCLUDING LOST PROFITS WHETHER OR NOT THE CREDIT UNION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. THE CREDIT UNION'S LICENSORS OR SUPPLIERS WILL NOT BE SUBJECT TO ANY LIABILITY TO MEMBER IN CONNECTION WITH ANY MATTER.

    2. Your Duty to Report Errors

      You will notify the Credit Union of any errors, omissions, or inter- ruptions in, or delay or unavailability of, the Services as promptly as practicable, and in any event within one business day after the earliest of discovery thereof, or the date discovery should have oc- curred through the exercise of reasonable care, and, in the case of any error, within fourteen (14) days of the date of the earliest notice to you which reflects the error. Your failure to notify the Credit Un- ion of any error, omission, or other discrepancy within seven (7) days from the date of a loss shall relieve the Credit Union of any liability for such error, omission, or discrepancy.

    3. The Credit Union's Performance

      You acknowledge and agree that the Credit Union shall not be lia- ble for any damages or loss of any kind resulting from any uninten- tional error or omission by the Credit Union in performing the Ser- vice, in accordance with or unintentional deviation from the terms and conditions of this Agreement. You acknowledge that the Credit Union's systems and procedures established for providing the Ser- vice are commercially reasonable.

    4. Limitation of Liability

      The Credit Union shall have no liability to you, or any other person or entity for any loss, damage, cost, or expense arising out of this Agreement or the Service regardless of the form in which asserted, whether in contract, tort (including negligence), warranty, or any other legal or equitable grounds, and regardless of whether the remedies available fail of their essential purpose, except as pro- vided by applicable law for any error or delay in performing the Ser- vice provided for in this Agreement, and we shall have no liability for not effecting a transaction, if:

      1. We receive actual notice or have reason to believe that you filed or commenced a petition or proceeding for relief under any bankruptcy or similar law;

      2. The ownership of funds involving a transaction is in question;

      3. We suspect a breach of the security procedures;

      4. We suspect that your account has been used for illegal or fraud- ulent purposes; or

      5. We reasonably believe that a transaction is prohibited by federal law or regulation, or otherwise so provided in the Agreement.

      The Credit Union will not be liable if Member fails to report timely any error or discrepancy reflected in an account statement pre- pared by the Credit Union, or if Member fails to report a breach of a security procedure. If the Credit Union fails to perform under this Agreement in accordance with the standards set herein, the Credit Union's liability for damages, losses, and other compensation ow- ing to you will be limited as set forth above.

  7. Termination

    You agree that we may terminate this Agreement and your Online and Mobile Banking services, if you, or any authorized user of your Online or Mobile Banking services or access code breach this or any other agreement with us; or if we have reason to believe that there has been an unauthorized use of your Accounts or access code; or if you conduct or attempt to conduct any fraudulent, illegal or unlawful transaction; or if we reasonably believe your account conduct poses an undue risk of illegality or unlawfulness. We may also terminate the services if your account is overdrawn. You or any other party to your account can terminate this Agreement by notifying us in writing. Termination of service will be effective the first business day follow- ing receipt of your written notice. Termination of this Agreement will not affect the rights and responsibilities of the parties under this Agreement for transactions initiated before termination.

  8. Modification of Services

    The Credit Union reserves the right to modify the Service from time to time without making prior notice to Member.

  9. Enforcement

You agree to be liable to the Credit Union for any liability, loss, or expense as provided in this Agreement that the Credit Union incurs as a result of any dispute involving your accounts or services. You authorize the Credit Union to deduct any such liability, loss, or ex- pense from your account without prior notice to you. This Agreement shall be governed by and construed under the laws of the State of Massachusetts as applied to contracts entered into solely between residents of, and to be performed entirely in, such state. In the event either party brings a legal action to enforce the Agreement or collect any overdrawn funds on accounts accessed under this Agreement, the prevailing party shall be entitled, subject to Massachusetts law, to payment by the other party of its reasonable attorney's fees and costs, including fees on any appeal, bankruptcy proceedings, and any post-judgment collection actions, if applicable. Should any one or more provisions of this Agreement be determined illegal or unen- forceable in any relevant jurisdiction, then such provision may be modified by the proper court, if possible, but only to the extent nec- essary to make the provision enforceable and such modification shall not affect any other provision of this Agreement.