COVID-19
Fraud Victim Checklist & Unemployment Fraud Form
A checklist has been added to the Mass.gov site to help people who are victims of fraud in general, found here: https://www.mass.gov/info-details/report-unemployment-benefits-fraud#if-you-believe-you-are-a-victim-of-fraud-
In addition, they can also fill out the web form to alert the DUA if they have been a victim of unemployment fraud, found here: https://www.mass.gov/forms/unemployment-fraud-reporting-form
Paycheck Protection Program
3508 PPP Loan Forgiveness Application
3508S PPP Loan Forgiveness Application SBA 3508S form for PPP loans of $150,000 or less.
3508EZ PPP Loan Forgiveness Application
Please note: the preferred web browsers for the site are Microsoft Edge and Google Chrome.
Members can use SBA Form 3508EZ to apply for forgiveness if any of the following are applicable:
- Self-employed and have no employees;
- Did not reduce the salaries or wages of employees by more than 25%, and did not reduce the number or hours of employees;
- Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of employees by more than 25%.
Paycheck Protection Program (PPP) FAQ's from The U.S. Department of Treasury
Financial Wellness in Uncertain Times
Scams
Fraudsters use global crises, like COVID-19, to phish. Don’t take the bait. Be alert to phishing emails and other COVID-19 scams. Learn More
Central One encourages members to use our remote banking services whenever possible.
- Our online and mobile banking app for account monitoring, mobile check deposit, transfer funds and Bill Pay.
- Card Control App will help you monitor your transactions, set alerts and turn your card on/off at anytime from anywhere.
Download Central One Card Control App

- ATM’s are also at each branch location in addition to the more than 55,000 fee free ATM’s in our network. https://www.centralfcu.com/resources/branch-atm-locator
To make sure you are receiving the latest updates, please make sure to have your email address added to your Central One account.
If you have experienced a loss of income or other financial hardship due to COVID-19, please contact our Member Support Center at 800-527-1017 and we'll see what options may be available to help your situation.
We appreciate your continued loyalty.