Effective June 21st
Central One will no longer require masks for fully vaccinated members as they enter the branches. We will continue to require that our staff and unvaccinated members wear a face mask while inside any of our branches. If you are unvaccinated and prefer not to wear a face mask, please feel welcome to use our drive-up windows and ATMs.

If you have been ill or around someone who is ill, please stay home and use our online or mobile banking or call the Member Support Center.

We appreciate your cooperation. 
The following protocols are still in place for entry and service at our branches
Please note prior to entering our lobby: 
  • Everyone is required to wear a mask or face covering. We may ask you to lower your mask to properly identify you for transactions.
  • If you have been ill or have been around someone who is sick, please do not enter the building. We will assist you at the drive-up.
  • Please practice social distancing- 6 feet apart.
  • Hand sanitizers are available when you enter the branch.
  • Public restrooms are not available.
  • We will be keeping our occupancy level at a reduced capacity.

The Member Support Center is also available to assist you at 800-527-1017.

Stimulus Checks

Visit the IRS website to get more information on when you can expect to receive your stimulus check.

Economic income Payment Cards

if you have received your Economic Income Payment Card and would like more information on how to access your funds, visit

Fraud Victim Checklist & Unemployment Fraud Form

A checklist has been added to the site to help people who are victims of fraud in general,  found here:

In addition, they can also fill out the web form to alert the DUA if they have been a victim of unemployment fraud, found here:

Paycheck Protection Program

The new Paycheck Protection Program has now ended.

Information on Forgiveness programs


3508 PPP Loan Forgiveness Application

3508S PPP Loan Forgiveness Application  SBA 3508S form for PPP loans of $150,000 or less.

3508EZ PPP Loan Forgiveness Application

Please note: the preferred web browsers for the site are Microsoft Edge and Google Chrome.

Members can use SBA Form 3508EZ to apply for forgiveness if any of the following are applicable:

  • Self-employed and have no employees;
  • Did not reduce the salaries or wages of employees by more than 25%, and did not reduce the number or hours of employees;
  • Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of employees by more than 25%.

For more information on SBA Coronavirus (COVID-19) relief options and additional resources, CLICK HERE.

Financial Wellness in Uncertain Times

Learn about healthy financial habits, family conversations about money, tax basics, building emergency savings, mindful living, mortgage relief and more with our free online interactive financial literacy program. 

Paycheck Protection Program (PPP) FAQ's from The U.S. Department of Treasury


COVID-19 Scams

Fraudsters use global crises, like COVID-19, to phish. Don’t take the bait. Be alert to phishing emails and other COVID-19 scams. Learn More


Central One encourages members to use our remote banking services whenever possible

  • Our online and mobile banking app for account monitoring, mobile check deposit, transfer funds and Bill Pay.

 Download Central One App  Apple App Store Badge Google Play Badge

  • Card Control App will help you monitor your transactions, set alerts and turn your card on/off at anytime from anywhere.

Download Central One Card Control App  App store  Google Play

To make sure you are receiving the latest updates, please make sure to have your email address added to your Central One account. 

If you have specific questions related to banking at Central One during the COVID-19 outbreak, please email

If you have experienced a loss of income or other financial hardship due to COVID-19, please contact our Member Support Center at 800-527-1017 and we'll see what options may be available to help your situation.


We appreciate your continued loyalty.