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Can I book a virtual appointment or use online chat instead of visiting a branch?

Yes! Central One offers Virtual Appointments and Chat Now options for your convenience:

  • Book online via our Virtual Appointment page.
  • Connect with a representative from home, work, or anywhere in Central Massachusetts.
  • Use Live Chat on our website for quick answers during normal business hours.

💡 Benefits: Flexible scheduling, secure video calls, and personalized service without needing to travel.

Fraud Alert We'll never contact you from a personal email, or by phone or text, to ask for your personal information, PIN, or Online Banking credentials. Resource Center