Central Credit Union


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e-Central Service Center

What is Ask Oakie?

 
Ask Oakie is a knowledge base that will search our website for an answer to a question or keyword that is typed in to the question box. Ask Oakie can provide you with quick answers, rather then searching through the pages on our website, Ask Oakie will bring you right to the answers that most fit your question or key word.
 
If the answer cannot be found on our website, you have the chance to submit the question to on of our Member Support Agents who will get you the answer to your question.
 
You can type in a question: What is Auto Advisor?
Or, just a key word or two: auto advisor
 

What kinds of questions can I ask?

 
Ask Oakie can provide you with answers to non-account specific questions. One of the most popular questions he gets asked is What is your routing number?
 
Other popular questions include:
What are the branch hours?
What events are coming up?
What holidays are you closed?
Product questions
 
 

What kind of questions shouldn’t I ask Oakie?

 
Please do not include any account specific information in your question. We have a secure chat and secure email that can assist you with specific account questions. Or, you can call the Member Support Center with those questions.
 

Where do I find the question bar?

 

The Ask Oakie question bar is located at the top of each web page.

CentralNet Login

CentralNet Enrollment

For first-time login to CentralNet, use the password you selected when you opened your account.

If you do not have a password or have forgotten it, call 508-842-7400 or 800-527-1017.

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Live Chat by LivePerson

Secure Chat is available
Monday through Friday
8:00 a.m. to 4:30 p.m.